Cheap Data Recovery

The average computer user has only a vague understanding of how their data is stored. They know they have this “hard drive thingy” inside the computer and they know that’s where their data is kept. That’s about as far as it goes for most users. Many don’t even know what a hard drive looks like.

However, when you are faced with data loss, you quickly learn a lot about hard drives. Not only do you begin to get an understanding about how complex they are, you also find out how expensive it can be to get your data back. At least once a day customers will ask “Why does it cost so much? I only paid $100 for my hard drive”. Yes, data recovery can be that expensive. My answer is simply this, if you had a million dollars sitting in a $50 safe, and you couldn’t get to it…does it really matter how much you paid for the safe? Data recovery should only be sought, if the value of the data exceeds the cost of the recovery.

Data Recovery Costs

On average a reputable data recovery company is going to charge anywhere from $400 to $700 for a logical hard drive recovery. A logical recovery is where there is damage to the file system, or partition table and the data becomes inaccessible. This can be caused by an accidental format, electrical issues, viruses, etc. In some cases physical issues with the drive can also cause this problem, especially if the drive has weak or degrading read/write heads. A logical recovery can typically be performed without having to make any repairs to the drive.

Physical recoveries can be priced all over the place. It really just depends on who you call. A physical recovery actually requires the hard drive to undergo some type of repair before the actual data recovery process can begin. In most cases a physical recovery entails swapping out the read/write heads, repairing the electronics or transplanting the platters. There are a handful of companies out there that are very skilled at performing this type of recovery. A word of caution though, for every one good company, there are probably five dozen others out there that will make the situation worse.

Budgeting Your Data Recovery

If data recovery is not in your budget now, and the data is not time sensitive, one thing you can do is just keep the drive stored somewhere safe. This gives you time to save up money in order to have a competent lab recover the data for you. You should look for a lab that offers free evaluations, and will give you a firm quote in writing before they start the recovery process. That way if the price ends up being too high you can just have the drive shipped back to you, and you would know the exact amount you would need to save up in order to get the recovery done at a later date. It’s not going to hurt the drive, or make the chances of a recovery any less possible if the drive is stored somewhere while you save up to have it recovered. Keep in mind that any reputable company will not charge you anything if the data is unrecoverable. This is one critical thing to verify with any company you contact. Consumers can be caught paying a lot of money for data recovery services, and still not have their data when it’s done. It’s not uncommon for some companies to charge $150 to $300 for parts, lab fees, attempt fees, or whatever they want to call it even on cases where the data is not recoverable.

Things You Can Do Yourself

If you suspect your hard drive has failed there are a couple of things you can try on your own to avoid the costs of shipping the drive to a data recovery lab. First of all, if the drive is clicking, knocking, or making any unusual noises, you are out of options to try yourself. Those cases definitely need professional data recovery service. Regardless of what you read about putting drives in freezers, opening them up, or whatever, anything you do in a case like this can only make the situation worse. If the drive makes any unusual noises at all, it’s best to just immediately power down the drive.

If the drive sounds ok, you may want to try it in another computer. It could be an issue with your motherboard, or even the cabling in your computer. Make sure all connections are secure to the hard drive. If you don’t know what to look for, see if you can find a family member who is knowledgeable with computers to help you.

If the drive is in an external enclosure, like a backup hard drive, and it no longer powers up, remove the drive from the enclosure. Check for signs of an electrical short. If it was severe enough, you will smell the burnt electronics. In a case like this, a data recovery professional would be needed. In most hard drives today, you can’t simply replace damaged electronic boards from one hard drive to another. There is unique, adaptive information that is stored on various chips on those boards and the data won’t be accessible without it.

If there are no obvious signs of physical damage to the drive, then you might want to find another computer or another hard drive enclosure and try the drive in that. It may have been an issue with the drive enclosure that prevented the drive from powering up. If it still has problems, then chances are you are going to need a data recovery professional help you.

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How You Should Pick The Best Data Recovery Software

Computers can be just as painful devices as they are useful. Despite great technological advancements there are some problems that remain common with computers. Power failures, power fluctuations, spills, jerks etc. can make your computer become useless. Your hard drives might start acting up after such events and the next thing you know your precious data disappears somewhere. Even if you go for a hard drive repair you will mostly end up losing the data if there is something wrong with the media. Of course, putting your sensitive data in the hands of a stranger is also not something you would want to do.

That’s when the data recovery software come in the picture. These are the software that help you recover your data when you have lost it for some reason. It keeps you from letting strangers go into your personal data. The best part about these software is that they come to your rescue when things have already gone wrong. Most people have methods in place to prevent their data from getting lost but they can’t do much after they have already lost the data unless they have data recovery software. If you want to have a data recovery software on your computer, here are the most important things to check:

Free Trial/Demo

The first thing you would want in any data recovery software is the ability to see how good it is. It would be a surprise if some data recovery software company does not offer a demo or trial on its product. With demo or trial version you are able to check how good the software is and how compatible it is with your computer. You want to make sure that the software is now slow and that it does not make the recovery process too hard to execute. Furthermore, you get to know the value of the product against its price through a demo or trial version.

Versatile Recovery

Your data recovery software should be designed to perform recovery for files that have been deleted in different ways. If your software only recovers the files that you had deleted accidentally, what would happen to those that got deleted due to some damaged partition? You can lose your files in many different ways and a company designing a data recovery software should have all those things in mind. Make sure your software offers versatile data recovery options.

Ease Of Recovery

There are many things that fall within this category. First, there should be easy steps on how you will recover your files. These three steps should be scanning, selection and recovery. The good best data recovery software usually come with have the recovery wizard that helps you recover your data without you doing much. It will ask you simple questions and based on your answers it will specifically look for the files and data you want to recover. Another option that makes data recovery easy is preview of your files i.e. you should be able to preview your files before you recover them.

Selective Recovery

This option might not look like the most important but it can make a huge difference in your data recovery experience. What if you had to recover a file in a folder you knew you had last seen it in? Will you scan the whole computer and spend half an hour before your software even starts scanning the folder where the file was last located? Your software should allow you to choose the location from where you need to recover the file. It should also allow you to pick the files you want to recover and not just force you to recover all the found files.

Other Important Things

There are many other things that need your attention when picking up the best data recovery software. One thing that can make the difference is how much you have to pay for the software. A great option to have on your data recovery software is data obliteration that allows you to obliterate your data from the face of this planet. Another valuable feature is being able to look at the names of the files before you recover them. Being able to see the real names allows you to easily recover the files you want rather than going through the impractical process of opening every file to see if it’s the one you want to recover.

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Hard Drive Crash? The Essential Data Recovery Report

Your worst nightmare just became a horrifying reality. You keep hearing that little voice in your head mockingly shout “you should have backed that stuff up” The voice keeps echoing throughout your head as you perform a quick inventory all of the important information that you just lost…..your client database, a years worth of e-mail, your entire inventory database, even your family photos.

Even worse, you’ve got a deposition in two-weeks and key information needed to help win the case were also lost. You quickly call a service technician and have them come over to check the computer out, only to hear the worst news of all….your data has been lost. When a hard drive crashes, it’s too late to worry about what you “should have done.”

Today data recovery is a multi-million dollar industry. The number of data recovery firms out there seems to exceed the number of fast food restaurants for the entire planet. These companies specialize in helping their clients retrieve data on anything from hard drives to flash-roms. In the following report, we will discuss what data recovery really is; the different types, the costs, and what you can realistically expect when it comes to getting your data recovered.

What To Do In The Event Of Data Loss?

Around 44% of all data loss is caused by hardware failure. It’s important to make sure that you immediately shut your system down if you suspect that hard drive has crashed. Don’t even try to go through the shutdown procedure, just pull the plug from the wall. Do not try to run off the shelf data recovery software or drive utilities. Many times these applications will assume the drive is functioning properly and will increase the risk of permanent data loss.

Types Of Hard Drive Failure

When we discuss data recovery in this report, we will primarily focus on issues surrounding hard drive failures; since these types of failures are most common. There are really two primary forms of failure in a hard drive, logical and physical. Logical failures are usually a result of file-system corruption. This can occur due to a virus, accidental deletion of key files or registry components, and in some cases even electro-static discharge. In most cases where a logical failure has occurred, the drive is still recognized by the system BIOS, but it will not boot. In most cases, your data should still be intact on the drive, even though it may appear to be inaccessible.

If the system BIOS does not detect the presence of the hard drive, then chances are a physical failure has occurred. Physical failures can result from a wide variety of causes. There are really two sub-categories for physical hard drive failures; mechanical and electronic. Mechanical failures usually result from a failure of the spindle motor. Spindle motor failure can result from excessive heat due to a bearing failure. The increased heat resulting from the bearing failure will expand the drive shaft and therefore seize the spindle motor. Suddenly, your drive will become inoperative. Occasionally, you will get a warning that something bad is about to happen. You may hear a loud whining, a grinding noise, even high-pitched screeches. If anything like this starts to occur, BACK UP YOUR DATA IMMEDIATELY.

Another physical issue that sometimes rears its ugly head is an electronic failure. If you look at a hard drive you will notice a circuit board on the bottom. This board is basically the brains of the drive, and it is where the computer interfaces to the hard drive. An electrical failure can occur unexpectedly at any time. Even brand new hard drives are not totally immune to having electrical failures. Sometimes it’s just a faulty component, sometimes it’s improper installation (i.e. electro-static discharge, grounding out the board, damaging circuitry during installation). It’s important to also keep your system clean and well ventilated, since excessive heat can damage the electrical components on the drive. If you have a system that is in a somewhat contained area, you may look at adding an additional 80mm fan to cool the internal components of the system, especially the hard drive. No other component of a computer works as much as the hard drive, and therefore it is vitally important not to overlook it when cooling issues arise.

How Is My Data Recovered?

One of the most often asked questions that customers ask is, “how do you get my data back?” Well, it’s really not black magic or rocket science. It’s just a matter of having the right tools and the knowledge necessary to know what to do, much like a surgeon performing heart by-pass surgery. Many prominent data recovery facilities have a large array of hardware, software and tools for recovering data.

Generally speaking when a hard drive is received by a data recovery firm, the first thing they do is evaluate it, and determine what recovery solution will be necessary. If the drive failure is a logical issue as mentioned earlier, then a scan of the drive will be performed to try and repair the file system corruption. Sometimes a partition can be repaired and the drive restored to the status that it was before the failure. If this is not possible, then a very low-level scan will be performed that essentially searches every sector of the hard drive for files. Once the files are located, they can then be copied to the media of choice, i.e. a CD-ROM, DVD-ROM or another hard drive. Logical recoveries can take up an enormous amount of time, especially if the drive is on the verge of physical failure. It’s not uncommon to allow for one day of scanning and a day for recovering the found files.

If the drive has suffered a physical failure, then the recovery procedure is quite a bit more challenging. As mentioned above, there are really two sub-categories of physical failure; mechanical and electronic. An important element in recovering data from a physical failure is having the necessary parts to get the drive functioning again. Unfortunately with hard drives if you have a 20GB Maxtor Hard Drive for example, then you will need another identical 20GB Maxtor Hard Drive for salvaging parts. In cases where the electronic circuit board has failed on the hard drive, then you have to have the exact same circuit board on hand in order to retrieve the necessary circuit components for replacement. Many times you cannot even exchange circuit board for circuit board. These repairs generally require soldering skills and a thorough knowledge of electronics to be successfully completed. You will most likely hear “Class100 Clean Room” thrown around a lot when talking to data recovery professionals. Simply stated, a Class100 Clean Room maintains exceptional air purity, and contains less than 100 airborne particles larger than 0.5 microns in each cubic foot of air. This is vital in protecting sensitive internal components of hard drives. Anytime a hard drive is having an invasive procedure performed on it, a Class100 clean room or better is needed.

The time frame for recovery is generally 5-10 business days for physical issues and 2-4 days for logical issues. Sometimes if components are not readily available, then it may take weeks to complete the recovery. Some firms offer expedite service and you definitely pay for this added attention.

What About Data Recovery Software

This is one area where you really do get what you pay for. Try to stay away from software in the $20-$60 range, since these utilities are generally very limited in what they can do. Also make sure that you NEVER and just to emphasize, NEVER EVER get data recovery software that writes anything at all to the damaged disk. You run the risk of overwriting data that may otherwise have been recoverable, but will be lost forever. If you are fairly computer savvy, then there are a few good data recovery software solutions available.

What To Look For When Shopping For Data Recovery

There’s an old saying, “you get what you pay for.” In most cases this is true. However, just because a company with a fancy website quotes you $3,500 for data recovery, does not mean that they are any better than a company that quotes you $1,500. Also, try to stay away from companies that want to charge $50-$300 for evaluating your drive. There has been a movement in the data recovery industry over the last couple of years to offer a number of free services. Most reputable data recovery companies will evaluate standard IDE drives free of charge; so don’t let the word “free” this or “free” that stop you. The data recovery market is quickly becoming saturated, and a company does not necessarily cheapen itself or lack expertise by offering free evaluations.

You will find as you shop around for data recovery that prices vary greatly. You will get quotes that range from $300 to $5,000 for standard hard drive recoveries. It’s not uncommon to literally get quotes that have at least a $1,500 high/low spread. We shopped one prominent data recovery company where we gave them specific indicators of a physical hard drive failure. We were eventually quoted a price range of $600 to $2,900 for the recovery. Many times this is a bait and switch type tactic. They get you to send in the drive with the low-end $600 price, then they let you know it’s going to cost $2,100 for the recovery. You end up being well under the $2,900 high-end price, but well over what other reputable companies would charge. Since most customers won’t go through the pain of having the drive sent back, only to have to send it out to another company, these bait and switch companies end up making huge profits off of unsuspecting customers.

Try to find a company that will give you an up front cost for either a logical or physical recovery. Most companies will be able to tell you within a couple hundred dollars the cost of a recovery. However, don’t misunderstand a company that gives you a price for two different procedures. For example, some companies will give you a price if the failure is logical and a price if the problem ends up being physical. We called one firm and were told that if the drive had a logical failure the price would be $400 and if it ended up being a physical issue the price would be $1,600. This is not a high/low spread as mentioned in the earlier example, this is simply quoting a price for two different types of recoveries.

On average you can expect to pay anywhere from $400 to $600 for logical recoveries, and $1,200 to $2,000 for physical recoveries on standard IDE hard drives. If you have RAID drives, SCSI, etc. depending on the configuration prices can be as high as $15,000. Remember, backup backup backup backup backup!!

Can My Data Be Recovered?

In most cases the answer to this question is yes. On average, the success rate for data recovery professionals is about 75-85%. However, there are times when the data is just lost, either due to extensive damage to the platter or unavailability of replacement parts.

How Do I Get Started?

If you have a hard drive that has crashed, the most important thing you can do is contact a data recovery professional immediately. Make sure you aren’t being charged an evaluation fee if you have a standard IDE hard drive. Most companies only charge evaluation fees for complex RAID and network server drives.

It is important to do your homework, call and talk with the companies. When you find one that you feel comfortable with, give them a chance. Your hardest job, may be finding data recovery firms that actually have someone available to answer the phones. Ask questions and be sure to have the following information available:

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